{"dining rate":"5","location rate":"8","neg tag list":"poor housekeeping","nights count":"4 nights","pos tag list":"great location|clean hotel","rating":"6","review":"Location was great, but housekeeping never came despite repeated requests. ","room name":"King Room With Sofa Bed - Non-smoking","room rate":"7","service rate":"5","traveller type":"Family with children"}

Everything was simply great. Fairly clean hotel, I liked stuff and rooms. Booked a room with magnificent views of the mountains.

The room I had was spotless with microwave, balcony plus the Terrace. The location was prime, for example, The Village Shops Shopping Mall was within walking distance of the hotel. Overall the service was great.

The hotel is located uphill from downtown Gatlinburg, in a marvellous location. the staff is extremely friendly and excellent when needed. - the breakfast is tasty and free, offering a selection of fresh fruit, toast, cookies, and yogurt.

The rooms with a balcony.

This place is exceptional and pretty clean, plus it has an incredibly beautiful view of the mountains 🏞️. the staff here is amazingly helpful and friendly, making your stay especially easy. the location is convenient, just a downhill stroll away.

The room here got a recent facelift and looks really nice 🌟. It even has a terrace and a balcony, which is a nice touch for some fresh air!

Enjoyed the comfy rooms

Very friendly and helpful staff. Great location by the stream. - Nice interior design

The bed was super comfy 👍, the room didn't break the bank and looked like it had been updated recently. Plus, the spot was in a great location, not far from a cool observation tower.

The rooms are well-kept and nicely decorated. The staff are very friendly and professional. Comfy and unbeatable location to see Ripley's Haunted Adventure. The area is very beautiful near the Parkway, Garden Plaza, a large park, and ball field in Gatlinburg and Pigeon Forge.

Friendly staff that goes out of their way to make you feel welcomed 😊.

The room was spacious and had been recently updated with a balcony, fridge, and complimentary breakfast. the hotel's location along the river was fantastic and convenient, with many dining options nearby, including the Cherokee Grill within a 15-minute walk. the additional amenities like a microwave and coffee makers were very convenient.

Convenient location in Gatlinburg near a roaring creek, downtown, and attractions. Reasonably large and recently refurbished rooms with good mountain views. - Delicious breakfast with a variety of choices.

Stayed for 2 nights in this beautifully kept place, appreciated that. the service was good, including a savory and hot breakfast with bagels, and yogurt. - the staff was amazingly helpful and kept everything fairly clean. - the location was convenient, close to the Smoky Mountains.

Comfortable rooms here come with a single bed that is perfect for a solo traveler or a cozy couple. They're pet-friendly, so you can bring along your furry friend 🐾. the breakfast spread includes tasty options like fresh fruit, toast, cookies, and yogurt, ensuring a delicious start to your day.